Pending: We have not yet received confirmation of a successful transaction. This process generally requires four business days. You may see an indication of the transaction in the account balance of the source account but not the destination account of your funds transfer.
Complete: The transfer is confirmed. The transaction will be reflected in your account balances with your institutions as a withdrawal from your source account and a deposit in your destination account. It’s a good idea to verify the transaction with your financial institutions.
Rejected: We were unable to remove the funds from the source account or place the funds in your destination account. You will be notified by email if we receive a return notice on your transaction indicating the transfer could not be completed. Typical causes of failed or returned funds transfers are: incorrect account number or bank ABA routing number provided during the account setup or lack of sufficient funds in the source account.
Complete (Return): Occasionally, we’ll receive a return from the ACH system indicating a problem with the transaction after the normal four business day waiting period. This designation indicates that we received the return notice after having already designated the funds transfer as Complete. It’s possible that you’ll see a record of the debit on the account statement of your source account. If this does occur, the funds will be automatically returned to that account, appearing as a credit on your account statement.